Multinational Mutual Fund & Financial Services Co.
Key Facts
- We served as lead counsel in a multiyear enterprise initiative to purchase cloud computing services.
- We reviewed contracting documents and addressed concerns and risks.
- The services will be used across the client’s global organization.
The Situation
We served as lead counsel to a major multinational mutual fund and financial services company in the multiyear enterprise initiative to purchase cloud computing services, including software as a service (Saas), platform as a service (PaaS), and infrastructure as a service (IaaS), from a leading, global cloud services provider.
The Approach
We managed this matter and (1) reviewed the vendor’s contracting documents for cloud services, including the myriad documents incorporated by reference (e.g., service descriptions, privacy and security policies, service level commitments, technical support commitments, professional services); (2) identified issues and risks; (3) advised the client’s team (procurement, business, and information security and privacy professionals as well as technology architects) on issues and risks; and (4) prepared a mark-up of the vendor’s contracting documents to address issues and risks, and are in the process of negotiating the contracting documents with the vendor.
The Outcome
This was an important matter for our client because the vendor's cloud service offerings will be used for operational purposes by various businesses across the client’s global organization.