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E. Crystal Lopez

Associate

[email protected]

+1.310.586.3203

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Crystal focuses her practice on class action defense, with an emphasis on consumer fraud, data privacy, marketing, accessibility, technology and compliance issues. These claims often involve the alleged improper breach or disclosure or use of private information and related data.  Crystal has extensive experience successfully defending against class action claims brought under the Telephone Consumer Protection Act, state data breach laws, the Americans with Disabilities Act (ADA) Title II, III and state accessibility law compliance and public accommodations, Unfair Competition Laws, False Advertising Laws, the Fair Credit Reporting Act, the Hobby Protection Act and Auto-Renewal Law in both state and federal courts.

She has defended corporate clients against class actions at all stages of litigation, including through class certification, preliminary, and final approval of settlements. She has a track record for early and efficient dispute resolution and saving costs associated with discovery through early informal negotiations, mediation and class action settlements. Crystal is also a member of the firm's Sports & Entertainment Practice.

Prior to joining Mintz, Crystal worked as an associate at a global firm, and clerked for the Honorable Frederick J. Martone in the US District Court for the District of Arizona. Before pursuing her legal education, Crystal was a junior consultant at the World Bank, a Congressional Hispanic Caucus Institute fellow, and Editor in Chief at Human Rights Law Review and staff editor of A Jailhouse Lawyer’s Manual.

Experience

  • Successfully defended companies in numerous industries against putative class actions alleging website inaccessibility and violations of the Americans with Disabilities Act.
  • Negotiated a successful settlement on behalf of JB Line, a cosmetics retailer, in a class action alleging violations of New York false advertising laws in connection with a beauty product.
  • Successfully settled a class action alleging violation of the TCPA against Popeye’s, a fast-food restaurant chain. At the outset we filed and won a motion to stay the case pending the Supreme Court’s decision in Spokeo. After the stay was lifted we informed plaintiff’s counsel of our intent to file a motion to dismiss for lack of standing and they made a settlement demand.
  • Represented 24 Hour Fitness in a TCPA class action matter in CA. Matter was resolved quickly and efficiently via favorable settlement agreement.
  • Represented Western Union in a class action for unfair business practices. Successfully settled on an individual basis on the eve of filing a motion to dismiss without any discovery.
  • Obtained an early dismissal before an answer or motion practice in various class actions, including:
    • Coerver v. Webimax., Southern District of Texas
    • Makaron v. World Wide Vacations, Central District of California
  • Obtained multiple favorable settlements in class actions involving statutory violations for the TCPA and the recording of telephone calls
  • Counseled corporate clients to ensure compliance with telemarketing laws
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viewpoints

Read about the FCC’s recent initiatives to strengthen international and domestic partnerships against illegal robocalls, the FTC amending the telemarketing sales rule to add a recordkeeping requirement, the FCC’s compliance dates for new texting rules, and recent district court decisions such as Woodard v. Health Insurance Alliance and Forteza v. Affordable Auto Shield, which confirm courts nationally continue to scrutinize and dismiss complaints that fail to support plaintiffs' TCPA claims.

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Read about recent district court decisions such as Woodard v. Health Insurance Alliance and Forteza v. Affordable Auto Shield,  which confirm courts nationally continue to scrutinize and dismiss complaints that fail to support plaintiffs' TCPA claims.

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In this month’s Telephone and Texting Compliance News, we cover FCC deadlines for new voice service provider requirements, pending federal legislation that would give the FCC the authority to initiate litigation to enforce TCPA violations, the FCC’s participation in a federal and state multiagency initiative to combat scam calls, and a Ninth Circuit decision, which held that a phone line subscriber has standing to bring a TCPA case even though she wasn’t the recipient of the text message at issue.

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Read about a Ninth Circuit decision holding that the subscriber to a phone line has standing to sue for TCPA violations, even if the subscriber was not the recipient of the text messages at issue and was not using the phone when the text messages were received.

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Read about a petition to the Ninth Circuit requesting an en banc review of Borden v. E-Financial, LLC, which held that dialing numbers from a pre-existing list, even if the pre-existing list is sorted randomly or sequentially, would not qualify as dialing with an ATDS.

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In this month’s Telephone and Texting Compliance News, we report on the FCC’s cease-and-desist letter against repeat robocaller OneEye LLC, a bill reintroduced in the US House that would increase robocalling penalties, and Twilio’s move to block mortgage scam robocallers from accessing its platform, plus a petition to the Ninth Circuit requesting an en banc review of a case on the definition of an ATDS, Borden v. E-Financial, LLC.

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Our TCPA newsletter covers the FCC’s selection of the USTelecom-led Industry Traceback Group to continue as the registered traceback consortium, an updated MOU aimed at combatting unwanted robocalls signed by the FCC and the Body of European Regulators for Electronic Communications, and a Florida federal district court ruling on the Florida Telephone Solicitation Act.

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In Davis v. Coast Dental, a federal district court in Florida held that receipt of an unsolicited marketing call is not enough, standing alone, to state a Florida Telephone Solicitation Act claim. 

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Our TCPA newsletter discusses the FCC’s growing partnerships with states to combat robocalls, the latest cease-and-desist letters, FCC clarifications regarding the RND, and the Eighth Circuit’s ruling in Beal v. Outfield Brew House.

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The Eighth Circuit’s Beal v. Outfield Brew House ruling rejected plaintiffs’ misreading of the Supreme Court’s 2021 Facebook decision and should help bolster TCPA defendants’ arguments nationwide.

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News & Press

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187 Mintz attorneys have been recognized by Best Lawyers® in the 2025 edition of The Best Lawyers in America©. Notably, three Mintz attorneys received 2025 “Lawyer of the Year” awards, and 64 firm attorneys were included in the 2025 edition of Best Lawyers: Ones to Watch.

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Los Angeles Managing Member Joshua Briones and Associates Crystal Lopez and Grecia Rivas co-authored an article published in Law360 analyzing three key class action trends to expect in 2024.

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Mintz is pleased to announce that 120 firm attorneys have been recognized as leaders by Best Lawyers® in the 2024 edition of The Best Lawyers in America©.

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Los Angeles Managing Member Joshua Briones, and Associates Sofia Nuño and Crystal Lopez co-authored an articled published by Corporate Counsel detailing specific class action cases to watch for in the upcoming year.

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Mintz Los Angeles Managing Member Joshua Briones, with Associates Sofia Nuño and Crystal Lopez, co-authored a Corporate Counsel article forecasting consumer class action trends to watch in 2023. They discussed the rise in new cases filed last year and the upswing in data privacy and website accessibility actions.

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Best Lawyers® recognized 108 firm attorneys in the 2023 edition of The Best Lawyers in America©. Notably, two Mintz attorneys – Poonam Patidar and Scott M. Stanton – received 2023 “Lawyer of the Year” awards, and 28 firm attorneys were included in the inaugural edition of Best Lawyers: Ones to Watch.

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Managing Member of Mintz's Los Angeles Office Joshua Briones and Members Todd Rosenbaum and Arameh O'Boyle co-authored an article published by Corporate Counsel summarizing major developments for consumer class actions in 2021, many of which they wrote will carry over into 2022. The article included extensive contributions from Associates Crystal Lopez, Esteban Morales, and Adam Korn.
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Mintz Member Arameh O’Boyle and Associate Crystal Lopez co-authored an article published by Natural Products Insider examining proposed regulation and litigation risks associated with labeling cosmetics products as “natural.”
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Mintz Member Arameh O’Boyle and Associate Crystal Lopez co-authored an article published by Beauty Packaging Magazine that addressed how manufacturers, suppliers, distributors, and retailers can minimize litigation risks associated with labeling products as “natural.”
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Managing Member of Mintz’s Los Angeles Office Joshua Briones, Associates Crystal Lopez and Adam Korn, and client Vice President, General Counsel and Corporate Secretary of Hot Topic Kim Matthews co-authored an article published by Corporate Counsel that examined some of the challenges facing subscription-based companies during the pandemic, including regulation and litigation spurred by COVID-19, and offered tips on how to protect these businesses.
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Managing Member of Mintz’s Los Angeles office Joshua Briones and Associate Crystal Lopez, along with Senior Vice President of Legal, Fry Cook and Cashier at Raising Cane’s Chicken Fingers Camille Penniman, co-authored this article published by Corporate Counsel examining common law trends in bet the company class actions in 2019.
Litigators Joshua Briones and Crystal Lopez authored this “Expert Analysis” column discussing growing interest in California Invasion of Privacy Act class actions and what recent decisions mean for businesses.
This coverage highlights the decision by a San Francisco judge tossing out a proposed class action against Yelp Inc. for allegedly monitoring and recording conversations between the named plaintiff and Yelp sales representatives.
Joshua Briones, Managing Member in Mintz’s Los Angeles office and Crystal Lopez, a Litigation Associate, authored a Law360 article on the importance for businesses to be vigilant about internal and third-party Telephone Consumer Protection Act (TCPA) compliance.
This piece, published by Bloomberg BNA Product Safety & Liability Reporter, highlights the faulty damages models of food companies and the companies’ defenses to consumer fraud class actions over product labeling.
Joshua Briones, Managing Member in Mintz’s Los Angeles office and Crystal Lopez, a Litigation Associate, authored a Law360 column on the worry businesses nationwide are experiencing over facing “no-injury” class action lawsuits.
Mintz and Ansell Grimm & Aaron, P.C., have achieved a dismissal – among the first of its kind – on behalf of Work Out World, which faced a class action alleging violations of the Telephone Consumer Protection Act and attempting certification of a nationwide class. 
Joshua Briones, Managing Member in Mintz’s Los Angeles office, and Associates Esteban Morales and Crystal Lopez, authored this Inside Counsel article covering three U.S. Supreme Court decisions in separate Telephone Consumer Protection Act TCPA class action cases.
Mintz Litigation Associate Crystal Lopez authored this Daily Journal article on the U.S. Supreme Court’s highly anticipated decision in Tyson Foods, Inc. v. Bouaphakeo.
Joshua Briones, Member and leader of the Los Angeles office, and Los Angeles-based Litigation Associate Crystal Lopez authored this Computerworld column with a warning to companies that implement the automatic subscription renewal business model.
Crystal Lopez, a Mintz Associate, authored this Daily Journal article discussing recent class action lawsuits that reached the U.S. Supreme Court and the implications of these cases.
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Events & Speaking

Moderator
Mar
5
2020

Lawyer for a Day

Los Angeles, CA

Panelist
Panelist
Mar
11
2019

Avoid False Advertising Scandals that Damage Your Brand

ACC Southern California In-House Counsel Conference - January 31, 2019

Hollywood, CA

Speaker
Mar
6
2019
Speaker
Apr
26
2018

Trailblazers - 21st Century Women Leaders

Shutters Hotel 1 Pico Bl.vd., Grand Salon Santa Monica, CA 90405

Moderator
Mar
22
2017

Women Leaders in Law

Los Angeles, CA

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Recognition & Awards

  • Best Lawyers of America Ones to Watch - Mass Tort Litigation / Class Actions - Defendants (2021-2025)

  • Best Lawyers in America "Ones to Watch": Commercial Litigation (2024-2025)

  • Southern California Super Lawyers Rising Star: Class Action (2018-2020)

  • BTI Consulting Group Client Service All-Star (2020)

  • Southern California Super Lawyers Top Women Attorneys Rising Star: Class Action (2019)

  • Recognized by the Los Angeles Business Journal as one of the Leaders in Law - Attorney Nominees (2017)

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