Crystal focuses her practice on class action defense, with an emphasis on consumer fraud, data privacy, marketing, accessibility, technology and compliance issues. These claims often involve the alleged improper breach or disclosure or use of private information and related data.  Crystal has extensive experience successfully defending against class action claims brought under the Telephone Consumer Protection Act, state data breach laws, the Americans with Disabilities Act (ADA) Title II, III and state accessibility law compliance and public accommodations, Unfair Competition Laws, False Advertising Laws, the Fair Credit Reporting Act, the Hobby Protection Act and Auto-Renewal Law in both state and federal courts.

She has defended corporate clients against class actions at all stages of litigation, including through class certification, preliminary, and final approval of settlements. She has a track record for early and efficient dispute resolution and saving costs associated with discovery through early informal negotiations, mediation and class action settlements. Crystal is also a member of the firm's Sports & Entertainment Practice.

Prior to joining Mintz, Crystal worked as an associate at a global firm, and clerked for the Honorable Frederick J. Martone in the US District Court for the District of Arizona. Before pursuing her legal education, Crystal was a junior consultant at the World Bank, a Congressional Hispanic Caucus Institute fellow, and Editor in Chief at Human Rights Law Review and staff editor of A Jailhouse Lawyer’s Manual.